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First Community Bank Important Account Information

To view our Holiday Hours and Service Deadlines please click here.
To our customers with First Community Debit and ATM cards: The business partner who provides our transaction authorizations for debit and ATM transactions is experiencing intermittent system outages. We are working with our business partner to resolve the issue. We apologize and thank you for your patience.

First Community Bank is now Equity Bank.  The enclosed information will detail how your accounts with First Community Bank will be affected.  We have focused on minimizing any inconvenience to you during and after this transition, but some changes are necessary to best serve you in the future.
 

Important Information About Your Bank Statement:
Customers who receive a paper statement: As part of our system merger, we will print a special statement on Friday, November 9 for every account. Thereafter, your statement should arrive around the same time to which you are accustomed. As we go through this conversion process, we will waive all monthly account service charges from November 13 through December 10. We apologize for any inconvenience this may cause, and thank you for your patience as we complete our system upgrade. 
Customers who receive an electronic statement: Thank you for choosing to receive your bank statement electronically. As part of our system merger, we will print a one time paper statement as of Friday, November 9. Your environment friendly choice of E-Statement delivery will be resumed with your next scheduled statement. As we go through this conversion process, we will waive all monthly account service charges from November 13 through December 10. We apologize for any inconvenience this may cause, and thank you for your patience as we complete our system upgrade.

Important Information About Your Account:

Welcome from Equity Bank!  On behalf of the combined First Community Bank and Equity Bank team, we are pleased to have the opportunity to serve you.

First Community Bank is now Equity Bank.  The enclosed information will detail how your accounts with First Community Bank will be affected.  We have focused on minimizing any inconvenience to you during and after this transition, but some changes are necessary to best serve you in the future.
 

Personal Banking Customers:

Effective November 8, 2012, these are the changes relating to your account relationship with us:

  • Account Changes
    Your First Community Bank account(s) will be transitioned to a new account that best meets the needs of most customers.  The table below highlights this account information.  Please refer to the enclosed disclosures for full account details.  As you can see, Equity Bank will offer a variety of personal accounts.  You may choose to change your type of account at any time by contacting First Community Bank or Equity Bank.

First Community Bank Account New Equity Bank Account
First Choice Checking
First Choice Senior Checking
Freedom Checking
E-Club Checking
Team Banking Checking
Equity ECO Checking
Rebound Checking Equity Impact Checking
Personal NOW Checking
Ultimate Rewards Checking
Equity Gold Checking
Health Savings Account Checking HSA Checking
First Rewards Checking First Rewards Checking
First Preferred Checking First Preferred Checking
Advantage Club Checking Advantage Club Checking
Select Club Checking Select Club Checking
Club Checking Club Knob Noster Checking
First Club Checking First Club Checking
First Club Senior Checking First Club Senior Checking
First Club Family Checking
First Club Senior/Family Checking
First Club Senior/Family Checking
Personal NOW Private Client Checking Private Client Checking
Statement Savings
Kids Savings Club
Christmas Club Savings
Trusts Savings
Equity ECO Savings
Money Market
Prime Money Market
Prime Plus Money Market
Equity Platinum Money Market

 

  • Account Numbers
    Your account numbers will not change during this transition.

  • Checks
    Please continue to use your current supply of First Community Bank checks and pre-printed deposit slips.   All checks written will be automatically routed to Equity Bank.  Check re-orders placed with the bank will be filled with checks showing the Equity Bank logo and routing number. If you work with a third party check vendor by ordering checks outside of the bank, one of our Customer Service Representatives can provide you with Equity Bank’s check graphic and routing information for your preferred vendor.

  • Debit/ATM Cards
    Please continue to use your current First Community Bank ATM or Debit Card until it expires.  At that time, your current First Community Bank card will automatically be replaced with a new Equity Bank card.  It is likely that transaction capabilities will be limited during the conversion weekend – beginning the evening of Friday, November 9 through Monday, November 12.  We recommend that you obtain cash for the weekend prior to 5:00 PM on Friday, November 9, 2012.

  • Credit Card
    If you currently have a First Community Bank credit card, there will be no changes to your card.  You may continue to use your credit card as you do today.

  • Online Banking
    You will have access to your accounts via the First Community Bank Online Banking system through the transition. Starting at 5:00 PM on Thursday, November 8, you will be able to access your accounts to view your balances and history but you will not be able to make online transfers. Full access to your accounts, including the ability to make transfers, will resume on Monday, November 12, 2012, when the online banking system will have a fresh, new Equity Bank look.  You will be able to access Equity Bank’s Online Banking with your current user name, password, and security questions.

  • Bill Pay
    If you are currently using First Community Bank’s Bill Pay system, your payment detail and payees will be transferred to Equity Bank’s Bill Pay system.  To accommodate this transfer, First Community Bank’s Bill Pay system will not be available from 5:00 PM, Thursday, November 8, 2012 through Monday, November 12, 2012.  During this period you will not have any access to the Bill Pay system. However, all payments that you have set up for payment prior to 5pm on Thursday, November 8, will be paid as scheduled.  (Monday the 12th is the Veteran's Day banking holiday. Payments scheduled for Monday the 12th will be automatically paid on the 13th.)   On November 12, 2012, you will be able to enjoy full access to the Bill Pay system with the same great functionality but it will have a new, fresh Equity Bank look.

  • Automated Payments/Direct Deposit (ACH) Items
    Your current automated clearinghouse (ACH) items (direct deposits, automatic payments, etc.) will be routed to Equity Bank as of November 12, 2012.  We will send a “Notice of Change” through the ACH system informing the originator of the change in the bank routing number.  If you set up any new ACH items on or after November 9, 2012 please use your current account number and the new routing number (101105354).  Additionally, if you have any bill payments set up on merchant websites please go into those payment options and change the routing number.

  • Mobile Banking
    You can continue to use the First Community Bank MobileMoney system through 5:00 PM, Friday, November 9, 2012.  Starting at 5:00 PM on Thursday, November 8, you will be able to access your accounts to view your balances and history but you will not be able to make mobile transfers. Starting on Monday, November 12, 2012, the Equity Bank MobileMoney system will be available for your use with the same great functionality as you currently enjoy.   You will need to re-enroll on the Equity Bank MobileMoney system using your First Community Bank Online Banking user name and password.

  • Telephone Banking
    You can continue to use the First Community Bank FirstFone system until 5:00 PM on Friday, November 9, 2012.   The Equity Bank Telephone Banking System will be available for your use on Tuesday, November 13, 2012.  Upon your first call to the Equity Bank Phone system, follow the prompts & enter your account number.  Your Phone Banking PIN will default to the last 4 numbers of your SSN and you will be required to change it during your first call.

  • Certificate of Deposit Accounts
    Your First Community Bank certificate of deposit or individual retirement account will retain the same term and interest rate.

  • Loan Accounts
    All First Community Bank loan accounts will remain with the same terms and conditions.  If you currently use a First Community Bank coupon book to make your loan payments, please continue to use your current coupon book for future payments.

 

Business Banking Customers:

Effective November 9, 2012, these are the changes relating to your account relationship with us:

  • Account Changes
    Your First Community Bank account(s) will be transitioned to a new account that best meets the needs of most customers.  The table below highlights this account information.  Please refer to the enclosed disclosures for full account details.  As you can see, Equity Bank will offer a variety of business accounts.  You may choose to change your type of account at any time by contacting First Community Bank or Equity Bank.
     
First Community Bank Account New Equity Bank Account
Bronze Checking
Silver Checking
Gold Checking
Commercial NOW Checking
Small Business Checking
Non-Profit/Organizations Checking Community Checking
Platinum Checking Commercial Analysis Checking
Bronze Checking – Public Funds
Gold Checking – Public Funds
Platinum Checking – Public Funds
Non-Profit Checking – Public Funds
Commercial NOW Checking – Public Funds
Public Funds Checking
Commercial Repo Commercial Sweep
Commercial NOW - IOLTA Checking IOLTA Checking
Public Savings Public Funds Savings
Commercial Money Market
Commercial Money Market Prime
Commercial Money Market Prime Plus
Equity Platinum Money Market
Commercial Money Market – Public Funds
Commercial Prime MM – Public Funds
Public Funds Money Market

 

  • Account Numbers
    Your account numbers will not change during this transition.

  • Checks
    Please continue to use your current supply of First Community Bank checks and pre-printed deposit slips.   All checks written will be automatically routed to Equity Bank.  Check re-orders placed with the bank will be filled with checks showing the Equity Bank logo and routing number. If you work with a third party check vendor by ordering checks outside of the bank, one of our Customer Service Representatives can provide you with Equity Bank’s check graphic and routing information for your preferred vendor.

  • Debit/ATM Cards
    Please continue to use your current First Community Bank ATM or Debit Card until it expires.  At that time, your current First Community Bank card will automatically be replaced with a new Equity Bank card.  It is likely that transaction capabilities will be limited during the conversion weekend – beginning the evening of Friday, November 9 through Monday, November 12.  We recommend that you obtain cash for the weekend prior to 5:00 PM on Friday, November 9, 2012. 

  • Credit Card
    If you currently have a First Community Bank credit card, there will be no changes to your card.  You may continue to use your credit card as you do today.

  • Online Banking
    You can continue to use the First Community Bank Online Banking system through 5:00pm, Friday, November 9, 2012.  Starting at 5:00 PM on Friday, November 9, you will not have online access to your accounts through Sunday, November 11, 2012.  Full access to your accounts will resume on Monday, November 12, 2012, when the online banking system will have a fresh, new Equity Bank look.  You will be able to access Equity Bank’s Online Banking with your current user name, password, security questions, and MFA tokens, if you currently utilize tokens.

  • Bill Pay
    If you are currently using First Community Bank’s Bill Pay system, your payment detail and payees will be transferred to Equity Bank’s Bill Pay system.  To accommodate this transfer, First Community Bank’s Bill Pay system will not be available from 5:00 PM, Friday, November 9, 2012 through Monday, November 12, 2012.  During this period you will not have any access to the Bill Pay system. However, all payments that you have set up for payment prior to 5pm on Friday, November 9, 2012, will be paid as scheduled.  (Monday the 12th is the Veteran's Day banking holiday. Payments scheduled for Monday the 12th will be automatically paid on the 13th.)   On November 12, 2012, you will be able to enjoy full access to the Bill Pay system with the same great functionality but it will have a new, fresh Equity Bank look. 

  • Automated Payments/Direct Deposit (ACH) Items
    Your current automated clearinghouse (ACH) items (direct deposits, automatic payments, etc.) will be routed to Equity Bank as of November 12, 2012.  We will send a “Notice of Change” through the ACH system informing the originator of the change in the bank routing number.  If you set up any new ACH items on or after November 9, 2012 please use your current account number and the new routing number (101105354).  Additionally, if you have any bill payments set up on merchant websites please go into those payment options and change the routing number.

  • Mobile Banking
    You can continue to use the First Community Bank MobileMoney system through 5:00pm, Friday, November 9, 2012.  Starting at 5:00 PM on Friday, November 9, you will not have mobile access to your accounts through Sunday, November 11, 2012.   Starting on Monday, November 12, 2012, the Equity Bank MobileMoney system will be available for your use with the same great functionality as you currently enjoy.   You will need to re-enroll on the Equity Bank MobileMoney system using your First Community Bank Online Banking user name and password.

  • Telephone Banking
    You can continue to use the First Community Bank FirstFone system until 5:00pm on Friday, November 9, 2012.   The Equity Bank Telephone Banking System will be available for your use on Tuesday, November 13, 2012.  Upon your first call to the Equity Bank Phone system, follow the prompts & enter your account number.  Your Phone Banking PIN will default to the last 4 numbers of your SSN and you will be required to change it during your first call.

  • Certificate of Deposit Accounts
    Your First Community Bank certificate of deposit or individual retirement account will retain the same term and interest rate.

  • Loan Accounts
    All First Community Bank loan accounts will remain with the same terms and conditions.  If you currently use a First Community Bank coupon book to make your loan payments, please continue to use your current coupon book for future payments.

 

Thank you for your patience and understanding during the conversion process.  We are working hard to minimize any disruption or inconvenience to you.

For more information regarding the type of services and accounts Equity Bank offers, visit us on our website at www.equitybank.com.  If you have any questions regarding the transition, please call your local First Community Bank or Equity Bank at 888-733-5041.  We look forward to serving you as Equity Bank.