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Customer Feedback - We want to hear from you!

Customer Feedback Survey

Online Customer Survey

Thank you for being a customer. Please help us improve our product and our service to you by completing this survey. The entire survey will take approximately 5 minutes to complete.

 

The Equity Bank location you use most:
Andover Wichita Webb Wichita Rock Wichita West De Soto
Spring Hill
Overland Park
151st
Overland Park Roe Overland Park Metcalf Kansas City
Lee's Summit Lee's Summit Downtown Lee's Summit West
Higginsville
Sweet Springs

 

Warrensburg North Warrensburg South Knob Noster Sedalia Windsor
Clinton Warsaw Highway Warsaw Downtown Topeka Main Topeka 8th Street
Topeka Wanamaker Topeka Gage Haddam Hays Ellis

 

1. How long have you been a customer at Equity Bank?
Less than
6 months
1-5 years 6-10 years 11-15 years
More than
15 years
         
2. How would you rate the level of service you received at your most recent branch visit or interaction with us?
Excellent Good Average Below Average Terrible
         
3. Did the employee recommend or discuss other bank products or service promotions?
Yes, definitely Yes
Not sure
or N/A
No
No,
definitely not
         
4. Are you satisfied with the selection of products and services offered by Equity Bank?
Yes, definitely Yes
Not sure
or N/A
No
No,
definitely not
         
5. Have you had any unanswered questions or unresolved problems in the past 12 months?
Yes, definitely Yes
Not sure
or N/A
No
No,
definitely not
         
Specifics, please:
         
6. If you have a need for a financial service in the future, would you choose Equity Bank?
Yes, definitely Yes
Not sure
or N/A
No
No,
definitely not
         
7. If asked by others, would you recommend doing business with Equity Bank?
Yes, definitely Yes
Not sure
or N/A
No
No,
definitely not
         
8. How do you rate your overall experience with our bank?
Excellent Good Average Below Average Terrible
         

Additional Comments:

         
Would you like a banker to contact you?
Yes     No
 
If so, please provide your information below.
Name:
Address:
City: State: Zip:
Phone: